Dispatch location
Orders dispatch from the United Kingdom.

 

Processing time
Allow 2 to 4 working days for dispatch after order placement.

 

Packaging
Items ship flat in a board wrapped envelope. This protects prints during transit.

 

Delivery method
Standard postal services handle delivery. Tracking appears only where offered at checkout.

 

Delivery times
Delivery times vary by destination. UK delivery usually follows dispatch within standard postal timeframes.

 

Shipping costs
Shipping costs show at checkout before payment.

 

Incorrect address
You hold responsibility for entering the correct delivery address. Returned items due to address errors require a new shipping charge.

 

Damaged items
Contact us within 48 hours of delivery if an item arrives damaged. Include clear photos of packaging and item.

 

Lost items
Contact us if an order fails to arrive within a reasonable delivery window. We will investigate with the postal provider.

 

Contact
Email freddysmumtoo@gmail.com with shipping questions or issues.